I use tools like the Seven Signs of Value because is I want people to generate value, to increase value; I need to teach them what gives value rather than what takes away the value. Internal values count: it is more about the inside and about your own purpose. While Lean projects or short-term interventions can be very successful in the short run, sustaining the improvements gained and instilling the values, ethos and culture of Lean Thinking is elusive and easy to miss. David: Focusing on problems and defects is a habit. I invited the participants to dream a bit about the third generation. It leads to fresh thinking, inspiring visions and the unlocking of problems. I would recommend this book to anybody in either lean practice or organizational development.
We talk about creating value, flow and quality but we pay almost all of our attention on what we do not want to have waste, bottlenecks and defects and thus ignore a huge resource of knowledge so easily available to us. Very few people know that you can actually effectively combine the two worlds. If we look for waste, we find and generate more waste even when we successfully eliminate one source of it. I think I found another that describes something similar: an article about effective and efficient and the difference between them. David has also been practising Lean Thinking and Six Sigma for over 15 years. I commend David Shaked for providing just about all the information, insights, and counsel almost anyone needs to build positive and engaging business improvement.
They then define ways to grow and expand those parts and implement good practices elsewhere. Maybe you could see the personal part as a personal winner in a winning team. Having said that, i can recommend the book to anybody who wants to learn and seeks mastery. With regards to your examples of colleagues A and B: Yes I would absolutely inquire into what colleague B is doing. In this process I also build trust, confidence and pride. What small steps do you think of to make your way into the third generation? He regularly designs and leads organisational development interventions and training programmes. Joe: Where can I learn more, where can I get the book and how can someone contact you? An approach that combines the leading approaches to business improvement with the latest developments from the world of organisational change.
He is a practitioner and teacher of several strength-based approaches to change such as Appreciative Inquiry, Solution Focus coaching and Positive Deviance , as well as Lean and Six Sigma. Thank you for sharing your dreams and bringing the third generation Lean Six Sigma a small step closer to reality! We then have to spend time guessing, experimenting or studying other external best practice and find ways to bring new insights — all can take quite a while. David: Many people want to know what Lean and Six Sigma are. It is a growing community around the world, we have a few hundred people who are now very passionate practitioners and interested in the practice, and I hope to see many more. Then you can take any of the tools that you would use and use them again from a Strength-Based Approach. He is a practitioner and teacher of several strength-based approaches to change such as Appreciative Inquiry, Solution Focus Coaching and Positive Deviance , as well as Lean and Six Sigma.
Find what works and do more of it. Joe: I have to say in the book you did such an excellent job with, at the end of each chapter of giving questions that made you not only think about the material in the chapter, but it made me look at how I could construct an engagement using what you just told me. That knowledge is much more relevant than any knowledge you can bring from the outside world. Efficiency is doing things right. David does a masterful job blending the principles and processes of Appreciative Inquiry with the rigour of Lean Six Sigma to influence innovation and sustainable results in organizations.
The purpose of that is to start as I said the very first questions we ask are most important, so to start the conversation right away from a Strength Approach finding out what works really well with this process. The rate of change and innovation is faster than ever. They also provide motivation to everyone towards the challenges and opportunities ahead. What we focus on grows so if we look for excellence, we find and grow excellence. .
The Strength-Based Approach is actually a search for what works using the exact same approach as Lean and Six Sigma process being 5s, Kaizen Event and everything else that you would do, specifically looking for what works in the situation and finding ways to expand that. David shaked explains in simple words the essential elements of strength based and of lean six sigma. InfoQ: Can you name some of the Strength-based Lean Six Sigma tools, with some examples showing how you have used them? Join a community of over 250,000 senior developers. The book represents an insightful contribution to both disciplines. There is a quote I like which conveys the message well. If interested in having a discussion, please send me a note below. Achieving greater efficiency and effectiveness have always been very important for both for-profit and public sector organizations.
We then identify what did exist instead. InfoQ: You structured your book according to the 5D framework of appreciative inquiry. Even after I worked with strength-based Lean Six Sigma for a while and saw the potential, I occasionally slipped into old habits. In addition, this fast pace also means that we struggle to sustain the improvements we were able to achieve or continuously drive the importance of waste and defect elimination. Some people know about strength-based change involving methodologies like Appreciative Inquiry, Positive Deviance and Solution Focus or Positive Psychology.
Obviously, flow is not a permanent state. Firstly, let me reassure you that I do not advocate not analysing data of either failures or successes — we can still do it and there is value in it although the sort of analytical skills I gained from the strengths-based approaches is distinctly different from the analytical skills I learned from Lean or six Sigma. This blended approach helps build a much more positive, engaging and ultimately more sustainable culture of continuous improvement. I would assume , as David states himself , that the book is for people interested in the topic while having already some exposure to the two topics appreciative inquiry and lean six sigma. A beatiful location for organizing the European Appreciative Inquiry Network Meeting.
I also often use strength-based value stream mapping in many of my kaizen events. I mean what makes it practical and useful now? It will offer you more space to coordinate your own direction. My apologies, I only now spotted your comment. They should know how to proceed… Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization. Why did you decided to use it? To solve a problem, we first re-frame the question to a situation where the problem didn't exist.